Contact

About this website

godoggofetchmachine.com is an independent informational website about the GoDogGo Fetch Machine and the Hyper Pet K9 Kannon line of dog ball launchers. Product names, logos, and trademarks belong to their respective owners. This site is not operated by Petmate, Hyper Pet, or GoDogGo.

Purchase support is handled on Amazon only

The products featured on this site are sold on Amazon. All purchase-related questions go through Amazon — we cannot take orders, change addresses, process returns, or refund payments from this site.

• Orders & shippingOrder status, delivery address changes, lost packages, and shipping issues are managed through your Amazon account.
• Returns & refundsReturns and refunds follow Amazon’s published return policy and are handled directly by Amazon and the seller.
• Payments & billingPayment, billing, and invoicing questions are answered by Amazon customer support.
• Product complaints & reportsIssues with a product you received should be reported through Amazon, with order details and photos where relevant.

Manufacturer customer care (Petmate)

General inquiries

[email protected]

Media inquiries

[email protected]

Wholesale

Petmate Wholesale Applications

Mailing address

Petmate
2300 E Randol Mill Rd
Arlington, TX 76011

Customer Care hours: Monday–Thursday, 8:00 AM – 4:30 PM CST · Friday, 8:00 AM – 4:00 PM CST.

Contact the site administrator

For matters concerning the management of this website (godoggofetchmachine.com), please use the contact form available in the domain’s WHOIS records.

Note: We do not handle questions about purchases, shipping, returns, or product complaints. For those, please use the purchase support link above.